FAQ

What types of aesthetic medical supplies do you offer?

We offer a wide range of supplies, including cosmetic injectables, advanced skincare products, and professional-grade tools designed for aesthetic clinics, wholesalers, and beauty professionals. 

Are your products authentic and safe?

Yes, all our products are authentic and sourced from trusted manufacturers and our team makes sure that they meet the highest safety and quality standards

How do I place an order?

You can browse our online shop, select the desired products, and proceed to checkout. For large or specialized orders, you can contact our team directly for assistance. 

How long does shipping take?

Shipping times depend on your location and selected shipping method. Most orders are processed within 1-2 business days, with delivery typically taking 3-14 business days.

What is your return policy?

For safety reasons, you can return the products only for valid reasons (e.g. the product arrived open, product damage, short expiry date). Please contact customer support for more detailed instructions on return policy.

Do you offer discounts for bulk orders?

Yes, we provide discounts for bulk purchases. The discount amount is dynamic, and will depend on the amount of your purchase. For more information, or to discuss custom pricing options, please contact us.

What payment options are available?

We accept most regular payment methods, including bank transfers, credit cards, and AMEX (+3% transfer fees). Online payment options like PayPal are also accepted. All transfer fees are to be covered by the customer.